Marketplace Help

Get Help With An Order

If you need assistance with placing an order, need an order status, or require customer service with your order, please contact the individual shop owner....

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Gift Cards & Discounts

Each shop has the autonomy to offer their own individual gift cards, promotions and sales. Currently, we don’t offer site wide discounts or gift certificates.

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Return Policy

Each individual shop has their own return policy. This information should be clearly visible in their “Policy” section. Please contact the shop directly if you’d...

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Contacting A Shop Owner

If you are looking at a a product page, the seller’s name (and a hyperlink to their shop) should be listed directly under the product name. Simply...

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Tracking an Order

For Digital Downloads:  Your downloads will become available immediately after purchase in the same window as the checkout page. An email with a link to...

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